Emergency Protocol: Client Checklist

Prior to departure:

1. Complete the online registration: All travelers must fill out the ISP online registration form in as much detail as possible to provide both ISP & university representatives (passport numbers, flight details, emergency contacts, any medical conditions, etc.) so the team on the ground can assist when needed.

   • Please note that ISP representatives will have one copy of such information on the ground and one back at the head office. All data will be deleted after the trip once it is no longer needed

2. Travel and medial insurance: All travelers must have travel and medical insurance for their trip. We recommend keeping the insurance name, policy number and emergency contact information on hand while traveling in case of emergency.

3. Travel documents & The Travel Zone App: We strongly suggest that participants download The Travel Zone App so they can access important information (trip itinerary, hotel information, etc.) offline. Additionally, they should have a copy of their passports, visa (if applicable) and insurance documents.

4. Vaccinations: Be sure all participants have the required vaccines and are willing to follow any health regulations in their destination(s).

5. Communication and connectivity: Ensure that you, as a group leader, have access to a cell phone and that the number is given to the group either prior to travel (if possible) or during the initial orientation talk. All travelers should information their cell network providers of their plans to travel and ensure that roaming is enabled on their phones so that they can call/text and be reached in case of emergency. Cell phone numbers should be shared between all travelers.

6. The essentials: We recommend having some cash on your person, just in case. We also suggest bringing any prescription medications you might need while abroad.